1. Introduction

Chengdu Dakjike Technology Co., Ltd. (hereinafter referred to as “we”, “us”, or “our”) is committed to providing customers with a reliable, convenient, and transparent shopping experience.

As a company engaged in footwear and apparel sales, we understand that delivery service is an important part of the overall customer experience. We aim to ensure that purchased products are processed carefully and delivered through appropriate shipping arrangements.

This Shipping Policy explains our shipping procedures, order processing practices, delivery expectations, and related terms for customers purchasing products through our website.

This policy applies to all orders placed through our online store.

By placing an order through our website, customers acknowledge and agree to the shipping terms described in this Shipping Policy.

2. Company Information

Company Name:
Chengdu Dakjike Technology Co., Ltd.

Business Activity:
Footwear and Apparel Sales

Registered Address:

No. 1201, Section 2, Lushan Avenue, Wan’an Subdistrict, Tianfu New Area, Chengdu, Sichuan, China (Sichuan Free Trade Zone), Building 20, Floor 30, Room 3026 (Self-numbered 216)

3. Order Processing

3.1 Order Confirmation

After an order is submitted through our website, order information will be reviewed and prepared for processing.

Customers are responsible for ensuring that all information provided during checkout is accurate and complete.

This includes:

Customer information;
Product selection;
Product size and specifications;
Delivery information;
Other necessary order details.

Incorrect or incomplete information may affect order processing and delivery arrangements.

3.2 Order Preparation Process

Before shipment, orders may go through several preparation stages, including:

Order verification;
Product availability confirmation;
Product preparation;
Quality checking;
Packaging preparation.

We aim to ensure that orders are prepared accurately before entering the delivery process.

3.3 Processing Time

Processing time refers to the period required to prepare an order before shipment.

Processing time may vary depending on:

Product availability;
Order volume;
Seasonal demand;
Operational conditions;
Other business factors.

Processing time does not include transportation time after shipment.

4. Shipping Methods

We arrange shipping methods according to order requirements and delivery conditions.

Available shipping arrangements may depend on:

Delivery destination;
Product characteristics;
Order quantity;
Shipping conditions;
Other relevant factors.

The appropriate shipping method may vary depending on the specific order situation.

5. Delivery Time

Delivery time generally consists of two stages:

5.1 Processing Time

This refers to the time required to prepare products before shipment.

During this stage, we may:

Confirm order information;
Prepare products;
Complete packaging;
Arrange shipment procedures.

5.2 Transportation Time

Transportation time refers to the period after shipment when products are being delivered to the customer’s destination.

Delivery time may vary depending on:

Destination location;
Shipping conditions;
Local delivery procedures;
External circumstances.

Estimated delivery times are provided as general expectations and are not guaranteed delivery dates.

6. Shipping Confirmation

Once an order has been processed and shipped, relevant shipment information may be provided according to available website functions and order arrangements.

Shipping confirmation indicates that the order has entered the delivery stage.

Customers should keep order-related information available for future reference.

7. Delivery Address Information

Customers are responsible for providing accurate and complete delivery information when placing an order.

Customers should carefully check:

Recipient information;
Delivery address;
Postal information;
Other required delivery details.

Incorrect or incomplete delivery information may result in:

Delivery delays;
Failed delivery attempts;
Additional delivery arrangements.

We are not responsible for delays caused by incorrect information provided by customers.

8. Address Changes After Order Placement

If customers need to update delivery information after submitting an order, they should make the request as soon as possible.

Once an order has entered:

Processing;
Packaging;
Shipment preparation;
Delivery stages;

changes may not always be possible.

Customers are responsible for confirming delivery details before completing an order.

9. Shipping Tracking

Where tracking information is available, customers may use provided shipment information to understand delivery progress.

Customers should understand that tracking updates may sometimes be delayed due to:

Transportation procedures;
Information update timing;
Local delivery processes;
Technical factors.

A temporary absence of tracking updates does not necessarily indicate a shipping problem.

10. International Shipping

For customers purchasing from locations outside the shipping origin region, additional procedures may apply depending on the destination.

International shipments may be affected by:

Customs procedures;
Import requirements;
Local regulations;
Inspection processes;
Delivery conditions.

Customers are responsible for understanding applicable requirements in their destination location.

11. Customs Duties, Taxes, and Fees

Depending on the destination country or region, shipments may be subject to customs duties, taxes, import fees, or other charges.

Such charges, if applicable, may be determined by local authorities and regulations.

Customers are responsible for understanding and complying with applicable import requirements before placing international orders.

12. Delayed Deliveries

Although we aim to process and deliver orders efficiently, delivery delays may occur due to circumstances beyond our reasonable control.

Possible causes of delays may include:

Transportation interruptions;
Weather conditions;
Customs procedures;
Local delivery issues;
Unexpected external circumstances.

We appreciate customers’ understanding when delays occur due to factors outside our control.

13. Lost Packages

If a shipment is considered lost during transportation, the situation may require review based on available order and delivery information.

Customers should ensure that provided delivery information is accurate to reduce the risk of delivery issues.

Each situation may be reviewed according to the specific circumstances.

14. Failed Delivery Attempts

Delivery may fail due to circumstances including:

Incorrect delivery information;
Recipient unavailable;
Delivery restrictions;
Other external factors.

Customers are responsible for providing accurate delivery details and ensuring reasonable conditions for receiving shipments.

15. Damaged Packages

Customers should inspect packages and products after receiving delivery.

If products appear damaged upon arrival, customers should review the applicable return procedures and provide relevant information for assessment.

Product conditions may be reviewed according to our Return & Refund Policy.

16. Packaging Standards

We aim to ensure that products are appropriately prepared before shipment.

Packaging procedures may include:

Protecting products during transportation;
Organizing order items;
Preparing products for delivery.

Proper packaging helps reduce potential transportation-related issues.

17. Customer Responsibilities

Customers are responsible for:

Providing accurate shipping information;
Reviewing order details before purchase;
Monitoring delivery information where available;
Receiving delivered products;
Following applicable return procedures when necessary.

Customer cooperation helps ensure a smoother delivery experience.

18. Force Majeure

We are not responsible for delays or failures caused by circumstances beyond reasonable control.

Such circumstances may include:

Natural events;
Transportation disruptions;
Government actions;
Public emergencies;
Other unexpected situations.

When such circumstances occur, we will make reasonable efforts to minimize their impact.

19. Changes to This Shipping Policy

We may update this Shipping Policy from time to time.

Changes may be made due to:

Improvements to shipping procedures;
Business adjustments;
Website updates;
Changes in operational requirements.

The updated version will be published on this page.

Customers are encouraged to review this policy periodically.

20. Our Shipping Commitment

Chengdu Dakjike Technology Co., Ltd. is committed to providing customers with a reliable and convenient shopping experience.

We continuously focus on improving:

Order processing;
Product preparation;
Delivery arrangements;
Customer experience.

Our goal is to ensure that customers can confidently purchase footwear and apparel products through our website with clear and transparent shipping information.

Chengdu Dakjike Technology Co., Ltd.